Shipping policy

Shipping Information

Handling Time:  1-2 business days

Transit Time: 7-10 business days

Shipping Country: Australia

Shipping Charge: Free

 

My tracking says ‘No information available at the moment’

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Lost / missing packages

We are not liable if an incorrect address is provided during the checkout process. Please ensure your billing and shipping addresses are correct before completing your order. If we have made an error, we will take full responsibility for the original order and rectify it at no charge.

We can change or cancel your order only within 4 hours of purchase. After 4 hours, we may not be able to change or cancel your order because it may have already been processed for fulfillment and shipment.

Thank you for your understanding and patience!

For any questions or enquiry, please contact us.

Email: support@harrogates.com.au